Compliance

Automate compliance

Save time and find peace of mind with automated compliance workflows to make sure forms are in the chart, have the right signatures, and receive timely reviews.

Automate signature routing

Set signature routing rules for each form so documentation is always fully signed.

Performs chart audits in seconds

Eliminate manual chart reviews by setting documentation requirement for each or your program. Get alerts when charts are out of compliance.

Keep track of upcoming requirements

Even completed charts can quickly become delinquent from missed reviews and updates. Set automated alerts for each of your documentation requirements so staff can easily keep charts up to date.

My treatment centers have used a few different EMRs in the past and I have personally demo’ed several over the years, each new one hits a mark or two but Ritten hits all the marks.
COO
Full Continuum Care Facility, CA

Frequently Asked Questions

About our behavioral health software. Still have a question? Email us

Why should I choose ritten for my behavioral health EMR?

Many EMRs simply focus on compliance and billing. At Ritten, we strive to offer a robust solution for streamlining efficiency and growth for your practice. Our focus is to offer a behavioral health software that manages your documentation, schedules, compliance, billing, medication management, and patient outcomes all in one easy-to-use interface. Don’t take our word for. Click here to read why our clients love Ritten.

What type of providers is your behavioral health software designed for?

We work with providers across the continuum of care, from outpatient group practices to detox and residential treatment facilities. Some behavioral health specialties our software lends well to include substance abuse treatment centers, eating disorder centers, residential treatment centers, therapeutic boarding schools, and more.

Do you have integrated ePrescribing and medication management?

Yes. Ritten has a robust medication management tool, and an integration with DoseSpot's ePrescribing platform to send orders to the pharmacy without a separate login.

Can you help me switch from my previous behavioral healthcare EMR provider?

Yes! Our dedicated onboarding team will help migrate your data and ensure a smooth transition from a prior platform.

What compliance capabilities does Ritten provide for behavioral health organizations?

Ritten supports compliance-oriented workflows across clinical documentation, privacy controls, and billing readiness. Common capabilities include configurable documentation requirements, signature workflows, audit trails, role-based access control, and reporting that helps teams identify incomplete or late documentation.

How does Ritten support HIPAA requirements?

Ritten uses common security controls for HIPAA-regulated care, including encryption, access controls, and audit logs. HIPAA compliance also depends on how your organization uses the system (policies, training, and a business associate agreement).

Does Ritten support 42 CFR Part 2 confidentiality workflows for substance use disorder (SUD) programs?

Ritten supports additional confidentiality controls that behavioral health organizations may use for 42 CFR Part 2 programs, including restricted access workflows, granular permissions, and auditing. Because Part 2 requirements are policy-driven, organizations typically configure roles and access rules to match their legal and clinical policies.

What are “soft stops” and “hard stops,” and can Ritten enforce them?

Soft stops are warnings that alert users when documentation is incomplete; hard stops prevent a workflow from proceeding until required fields are completed. Ritten can be configured with soft/hard stop logic so programs can enforce documentation completeness (for example, requiring signatures or required fields before finalization or billing steps).

Can Ritten support restricted charts (VIP, staff-as-patient, legal sensitivity)?

Yes. Ritten supports restricted access patterns for sensitive records, including sequestered charts. This allows organizations to limit chart access to approved staff while maintaining audit trails, which is useful for VIP confidentiality, staff-as-patient scenarios, and other sensitive cases.

Does Ritten provide audit trails and access logs?

Yes. Ritten supports audit trails that help organizations understand who accessed or changed records and when. Auditability supports internal compliance programs, external audits, and investigations when access to sensitive data must be reviewed.

How does Ritten help with documentation timeliness and missing documentation tracking?

Ritten can support compliance reporting and workflow controls that highlight missing or late documentation. Organizations can use configurable required documentation rules to drive workqueues or reports for supervisors, clinical leadership, or billing teams.

How does compliance connect to revenue cycle management (RCM) in Ritten?

Documentation deficiencies can cause claim denials. Ritten is designed to connect documentation requirements to billing workflows so missing notes, missing signatures, or missing required data can be identified before claims are created and submitted, improving clean-claim rates.

Can Ritten support incident reporting and compliance reporting for residential/inpatient settings?

Yes. Many higher levels of care require incident reporting, safety checks, and other compliance documentation. Ritten can support these workflows as structured forms/encounters so they are standardized, auditable, and reportable for internal and external compliance needs.

What should we review during procurement to validate compliance fit?

Organizations typically review access controls, audit logging, restricted-chart workflows, documentation enforcement capabilities, sub-processor controls, and contractual terms (including BAAs). A compliance-focused demo can validate whether Ritten workflows align with your program policies and regulatory requirements.

Get started with Ritten today!

Customized setup

Easily switch from old provider

Simple pricing