Admissions

Drive more referrals

Ritten superpowers your admissions and business development teams to better track referrals, stay engaged with clinical partners, and ensure a seamless data transfer to the EMR.

Create and manage complex cases

Treatment cases are rarely simple. Coordinate effectively with family members, outside providers, and other stakeholders to ensure a smooth and predictable admissions process.

Manage referent relationships

Not every program is right for each client at every stage.  Ensure consistent and productive relationships with your referring partners so clients reach the care they need.

Grow with admissions insights

Clear visibility on your admissions metrics means you can convert more cases and identify opportunities to tailor your programs to meet the greatest need.

Oh wow - this is all the exact information we need, without the stuff we don’t.
CEO
Outpatient Facility, PA

Frequently Asked Questions

About our behavioral health software. Still have a question? Email us

Why should I choose ritten for my behavioral health EMR?

Many EMRs simply focus on compliance and billing. At Ritten, we strive to offer a robust solution for streamlining efficiency and growth for your practice. Our focus is to offer a behavioral health software that manages your documentation, schedules, compliance, billing, medication management, and patient outcomes all in one easy-to-use interface. Don’t take our word for. Click here to read why our clients love Ritten.

What type of providers is your behavioral health software designed for?

We work with providers across the continuum of care, from outpatient group practices to detox and residential treatment facilities. Some behavioral health specialties our software lends well to include substance abuse treatment centers, eating disorder centers, residential treatment centers, therapeutic boarding schools, and more.

Do you have integrated ePrescribing and medication management?

Yes. Ritten has a robust medication management tool, and an integration with DoseSpot's ePrescribing platform to send orders to the pharmacy without a separate login.

Can you help me switch from my previous behavioral healthcare EMR provider?

Yes! Our dedicated onboarding team will help migrate your data and ensure a smooth transition from a prior platform.

What is Ritten Admissions (CRM) in the Ritten behavioral health EMR?

Ritten Admissions is the CRM layer of the Ritten behavioral health EMR. It helps teams manage the full admissions funnel—from inquiry and referral intake through screening, benefits verification, authorization tracking, and conversion to an admitted patient—so admissions staff can track every prospective client and reduce leakage.

How does Ritten track referrals, inquiries, and the admissions pipeline?

Ritten tracks prospective clients as cases/leads in a configurable admissions pipeline. Teams can record referral sources, contacts, status changes, and key intake data, then report on funnel metrics such as created cases, converted cases, disqualified cases, time-in-stage, and referral source performance.

Can Ritten replace Salesforce or other standalone admissions CRMs for behavioral health?

Many behavioral health programs use Ritten Admissions to consolidate admissions CRM and EMR workflows in one platform. Instead of maintaining a separate CRM and then re-entering data at admit, Ritten allows admissions teams to capture intake information once and transition it into the clinical record at the appropriate point in the workflow.

Does Ritten support web forms or intake forms that feed directly into Admissions?

Ritten supports configurable forms and structured data capture that can be used for intake and admissions workflows. Depending on your implementation, this can include capturing inquiry information, pre-admission questionnaires, and required documentation so admissions staff can review and follow up efficiently.

How does Ritten handle insurance information, eligibility, and prior authorization during admissions?

Ritten can capture insurance, eligibility, and authorization details as part of the admissions workflow. Some organizations integrate eligibility and billing workflows (for example, through a billing/eligibility partner) while also tracking authorization numbers, approved dates, and utilization review requirements directly in Ritten.

Can admissions teams manage contacts like family members, guardians, and referring providers?

Yes. Ritten supports contact and relationship tracking so programs can manage referring providers, facilities, family/guardians, and other stakeholders involved in the admission. This is especially important for behavioral health organizations managing complex family dynamics, minors, or multiple involved parties.

What happens when a case is admitted—does data transfer into the EMR chart?

Ritten is designed to reduce duplicate data entry. Information captured during admissions can flow into the patient’s chart when the case is converted to an admitted patient, creating continuity across admissions, clinical documentation, scheduling, and billing.

What reporting is available for admissions and referral management?

Ritten provides admissions reporting focused on pipeline performance and operational visibility. Common reports include admissions funnel reporting, referral source reporting, conversion rates, case volumes by program, and operational metrics such as response time and time-to-admit (depending on how your workflow is configured).

How does Ritten support privacy and access control in admissions workflows?

Admissions data can contain sensitive information. Ritten supports role-based permissions and configurable access controls to limit who can view or edit admissions information, and to manage how admissions records transition into the clinical chart.

Get started with Ritten today!

Customized setup

Easily switch from old provider

Simple pricing