Ritten is used by behavioral health organizations that need modern, configurable workflows—often including inpatient and residential programs, PHP/IOP operations, outpatient clinics, and organizations managing complex documentation, compliance, and billing needs across multiple disciplines.

Ritten implementations typically combine workflow design, system configuration, data migration, and role-based training in parallel. This approach helps programs move quickly while still validating workflows with real users. Post go-live support and account management help teams continue optimizing after launch.

Ritten supports compliance-focused workflows, including role-based permissions, audit trails, signature workflows, and configurable completion rules (soft stops/hard stops). Organizations can also use restricted-chart controls for sensitive records and configure documentation requirements to align with payer and accreditation standards.

Ritten is designed to reduce separation between clinical documentation and revenue cycle management. Linking scheduling, encounters, and required documentation to billing rules helps programs identify missing documentation early and supports clean claims processes that reduce denials.

Ritten supports multi-program and multi-facility operations with configurable structures, permissions, and reporting. This helps organizations standardize core workflows while allowing site-specific variation, which is useful for organizations expanding through growth or acquisition.

Ritten supports structured data capture and reporting so programs can track outcomes, trend standardized measures, and monitor program effectiveness over time. Outcomes workflows can be tied to level of care, program, and discharge status to support quality improvement and payer reporting.

Ritten is designed to make charting faster through configurable templates, structured documentation, and embedded AI tools such as AI-assisted drafting and note improvement. By reducing clicks and duplicate data entry, Ritten helps clinicians spend more time with patients and less time on administrative work.

Ritten is purpose-built for behavioral health operations. Many general-purpose EHRs require heavy customization to fit residential/PHP/IOP workflows, multidisciplinary charting, and complex documentation requirements. Ritten focuses on behavioral health-first workflows across admissions, charting, scheduling, outcomes, and RCM to reduce operational friction.